Troubleshooting

Make sure all protective film is removed before charging. Charge with adapter or
directly to Laptop /PC. If the watch is responsive try to reset and leave it to
fully charge. Try charging on different devices to make sure if it’s charging
or device problem, if you face issue after this steps contact us for further assistance
at connect@unosounds.com

Make sure you first turn on your Bluetooth and connect the watch to your device and
then add the watch and connect it to Da Fit app in order to successfully
connect and synchronize it. Also make sure your watch is compatible with your
device before you purchase (Android 5.1 & iOS 8.0 including and above).

The watch have IP67 rating protection which
means the watch is protected from
contact with harmful dust and from
immersion in water with a depth of up to 1 meter (or 3.3 feet) for up to 30 minutes.

Please make sure you remove the protective plastic film, covering each magnet on the
buds. If you do not take this action the buds won’t start charging. * Make sure
to charge the device once in a month if you don’t use them regularly to protect
the battery life.

When the LED light on the charging case turns off it means it is fully charged the
same applies for the earbuds.

If the earbuds are not pairing automatically, press the power buttons quickly 2 times
on both earbuds and repeat this step if it’s not successfully done from the
first time. Once connected and paired the earbuds will automatically connect
with the last paired device when turned on.
* Make sure to make this steps on disconnected device from the Bluetooth.

Press and hold the power buttons on both earbuds for 8 seconds to reset.

Please make sure you remove the protective plastic film, covering each magnet
on the buds. If you do not take this action the buds won’t start charging. * Make
sure to charge the device once in a month if you don’t use them regularly to
protect the battery life.

Press and hold the power button on both earbuds for 8 seconds to reset.

1.Turn on your Wi-Fi.
2. Turn on your Bluetooth.
3. Open the lid to turn on automatically the earbuds.
* Press the little button on the back of the charging case if the earbuds are
not charged to start charging them.
4. Find Upods+ in your Bluetooth list and connect with your device.
* Battery display will show you the battery percentage left.

Please make sure you remove the protective plastic film, covering each magnet on the
buds. If you do not take this action the buds won’t start charging. *Make sure
to charge the device once in a month if you don’t use them regularly to protect
the battery life.

Please make sure to remove the protective plastic film covering each magnet on the buds.
If you do not take this action the buds won’t start charging.
Make sure when the case is charged and you want to charge the earbuds to press
the button on the charging case in order to start/stop charging. This function
is designed to prevent your earbuds from overcharging and for battery
protection.
*Make sure to charge the device once in a month if you don’t use them regularly
to protect the battery life.

If the earbuds doesn’t pair automatically when removed from the case, press one of
the power buttons on one of the earbuds twice for pairing. Pairing should
happen automatically when you use them again.

If the device doesn’t turn on or disconnects, press & hold the power button on
the charging case for 8-10 seconds to reset the device and try again.

Make sure to charge the device once in a month if you don’t use them regularly to
protect the battery life. If it’s not charging make sure to try charging with
different adapter or directly through different device.

Yes, 3.5mm auxiliary cable is included.

Press the power button shortly to start searching radio stations. When you use this
feature for the first time make sure to complete full channel search time up to
1 minute. Press and hold “+” or ”-“ buttons to memorize a channel.

Yes, the headphones are designed with a rotating headmuffs so they can stay straight
when placed around the neck without causing discomfort.

Make sure to charge the device once in a month if you don’t use them regularly to
protect the battery life. If it’s not charging make sure to try charging with
different adapter or directly through different device.

Yes, 3.5mm auxiliary cable is included.

Press and hold the power button for 8 seconds.

Charge fully, use adapter or directly from the laptop. Press the “Power” button for
3s. and turn on.

Reset the speaker. There is a small hole above the charging port. Press and hold the
reset button with a clip for a 5 seconds.

Adjust the volume from the ”+” , “-“ buttons or from the connected device. Make sure
your Bluetooth device is within range. Make sure there are no obstacles in the
way that could block/disturb the signal. Check with the Bluetooth connection of
the device that the speaker is connected to the device.

Move the device closer to the connected device to be within the range.

Disconnect other connected devices and try again. You can force an interruption by moving
out of Bluetooth range (10m).

No, auxiliary cable is not included.

Charge fully, use adapter or directly from the laptop. Press the “Power” button for
3s. and turn on.

Reset the speaker. There is a small hole above the charging port. Press and hold the
reset button with a clip for a 5 seconds.

Adjust the volume from the ”+” , “-“ buttons or from the connected device. Make sure
your Bluetooth device is within range. Make sure there are no obstacles in the
way that could block/disturb the signal. Check with the Bluetooth connection of
the device that the speaker is connected to the device.

Move the device closer to the connected device to be within the range.

Disconnect other connected devices and try again. You can force an interruption by moving
out of Bluetooth range (10m).

No, auxiliary cable is not included.

Charge fully, use adapter or directly from the laptop. Press the “Power” button for
3s. and turn on.

Reset the speaker. There is a small hole above the charging port. Press and hold the
reset button with a clip for a 5 seconds.

Adjust the volume from the ”+” , “-“ buttons or from the connected device. Make sure
your Bluetooth device is within range. Make sure there are no obstacles in the
way that could block/disturb the signal. Check with the Bluetooth connection of
the device that the speaker is connected to the device.

Move the device closer to the connected device to be within the range.

Disconnect other connected devices and try again. You can force an interruption by moving
out of Bluetooth range (10m).

No, auxiliary cable is not included.